How to do business with us: To save time & hassle it is always best to check the web site first before emailing or placing a call. We have so many parts on the website that we don't always know if we have your part or not without consulting the web site first and due to the size of our location we may not be able to access a computer immediately. The web site is kept current. If you see something on the web site that you wish to purchase, just let us know the price and description of the item when ordering and it can usually be shipped out the same or next day.
Requests: If you wish to know if we have a part on a parts car or a part that is not listed on the website please send us an e-mail request. It takes 2-3 business days for us to have the available time to look and get back to you. All e-mail requests get a response. We do not have the available time or resources to return phone calls.
Prices: Our prices are based on supply & demand as well as condition. All prices are listed on the web site for the parts that we have available for immediate purchase. We do not negotiate, everyone (local or International) gets the same price. Discounts maybe available for local pickup on large & bulky items, but you have to ask. We do not give out prices or a price range for items that we do not have or items that are out of stock, so please don't ask.
New parts & manuals: Can be ordered through our web site via e-mail. You may also fax or phone in your order to us.
Used parts: Must be ordered by phone. We have found that some parts may require a better description than the short description listed on the web site. All parts are sold as they are featured on the web site. We are not interested in selling just one or two parts off of a complete unit or any other item featured on our web site, please do not ask.
Return Policy: Let's be crystal clear, returns are not accepted. Due to the nature of our business, more often than not, we have more labor, storage, packing and time getting items up on the web site than they are worth to us. Some electrical components are tested but none are guaranteed. On the rare occasion that we make a mistake we will do our best to make the sale right.
International & Canada: We have specific payment & size limitations when dealing with International customers. Email us for more information.